Chris Villanueva

• Administered and facilitated the enrollment of individuals in healthcare plans and offered comprehensive details to ensure clear understanding of participants.

• Utilized Excel VBA for streamlined automation and achieving substantial time savings by transforming tasks that require hours of manual effort into minutes.

• Leveraged API and web scraping techniques of HelpDesk system to compile detailed reports, optimizing task allocation and achieving a 30% workflow efficiency increase.

• Performed testing of EDI integration processes to ensure accuracy and functionality of the electronic data interchange systems.

• Conducted thorough examinations of data integrity and integration pertaining to inflight entertainment systems and databases.

• Innovated by developing new methods and programs to automate data entry and audit tasks, resulting in a 20% reduction in errors.

• Collaborated with various media distributors to collect media assets and maintain updated information for intellectual property rights.

• Evaluated telecommunication network issues and redesigned construction mapping to align with city regulations and rules.

• Demonstrated commitment to quality assurance by reviewing colleagues' work, ensuring precision, and offering constructive feedback for continuous improvement.

• Provided excellent customer service by greeting and assisting guests, taking accurate orders, and ensuring a positive dining experience.

• Thrived in consistently demanding, fast-paced, and high-pressure situations, while maintaining efficient and effective service.

• Trained and led teams, ensuring effective coordination for events serving up to 1500 guests, while personally attending to guest needs.

Explored a range of computer science subjects, from algorithms and data structures to software development and system design. The diverse curriculum not only laid a strong foundation and understanding of computing principles but also nurtured versatile problem-solving skills.

• Directed and coordinated the design, planning, and logistical details of academic events with attendance reaching as high as 300 participants.

• Enhanced team communication and implemented streamlined structures, optimizing task efficiency and reducing project completion times.

• Prepared comprehensive financial reports with visual representations and analyzing budgets contributing to cost-effective resource allocation.

• Proactively connected with professionals and experienced individuals to share valuable insights about the technology industry with younger students.